Thank you for shopping at We want to ensure that you are completely satisfied with your purchase. If you have any issues with your order, please contact us immediately so that we can assist you.

Refund Eligibility

  1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will provide instructions on how to return the product for a full refund or replacement.
  2. Incorrect Orders: If you receive the wrong item, please notify us within 7 days of delivery. We will arrange for the correct item to be sent to you or provide a refund once the incorrect item is returned to us.
  3. Unsatisfactory Products: If you are not satisfied with your purchase for any reason, you may return the item within 30 days of delivery for a refund. Please note that the product must be unused and in its original packaging to be eligible for a refund.

Refund Process

  1. Contact Us: To initiate a refund or return, please contact our customer support team at [email address or phone number]. Provide your order number and a brief description of the issue.
  2. Return Authorization: Our team will review your request and provide you with a return authorization if your request is eligible for a refund or return.
  3. Return Shipping: If you are returning a product due to damage, defect, or an incorrect order, we will provide a prepaid shipping label. For unsatisfactory products, you will be responsible for return shipping costs.
  4. Refund Issuance: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Items

Please note that certain items are not eligible for refunds:

  • Gift cards
  • Downloadable software products
  • Health and personal care items
  • Clearance or sale items (unless damaged or defective)

Contact Us

If you have any questions about our refund policy or need assistance with a return, please contact us at []. Our customer support team is available to help you Monday through Friday, 9 am to 5 pm EST.